While JREC strives to maintain the best possible service with a minimum of outage time, occasionally outages, either planned or uncontrolled, do occur.

We need to know the names and locations of members who depend on life-support equipment.  We will make every effort to give priority to restore service to members on life-support systems.  

If you or a family member depends on life-support equipment, please call us at 715-532-5524.  We will need to know the following:

• Account Number

• Name on Account

• Phone Number

• Type of Life-Support Equipment Being Used

• If on oxygen, how many hours of back-up do you have?

• Do you have an emergency standby generator to operate this equipment?