OFFICE LOBBY CLOSED
As our nation responds to COVID-19, we know that the most important thing we can do to help is to keep your power on. We want to assure you that we have plans in place for the continued delivery of reliable power to your homes and businesses. We are following CDC guidelines and are taking steps to reduce face-to-face contact to help protect our community and keep our employees safe, healthy and on the job for you. We encourage members to use our night deposit box located outside our offices and the electronic options for payments and transactions, including SmartHub and pay-by-phone at 888.255.6489.
You can continue to reach us by telephone at 715-532-5524 during the weekday from 9 a.m. to 3 p.m. or at 866-273-5111 outside those hours and weekends. We will keep you informed of any updates and we thank you for your continued support. Be safe and healthy.
See https://www.jrec.com/pay-my-bill
If you are experiencing any symptoms of COVID-19, please contact the COVID-19 Assessment Hotline first. Reach them at 877.998.0880.
UPDATES FROM YOUR CEO/GENERAL MANAGER
Quote
“Delivering power to our members around the clock, every day, is at the core of what we do. That means providing reliable service throughout this crisis. In keeping with our Cooperative Principles, your safety and the safety of our employees is our top priority. As COVID-19 affects our nation, we are prepared and taking steps to ensure we meet your energy needs,” stated Jim Anderson, CEO/General Manager of Jump River Electric Cooperative.
Smart Management. Smart Life.
Life is fast, and it can be hectic, but it doesn't have to be complicated. Paying your JREC bill shouldn't be a complex task, and with our SmartHub web and mobile app, it won't be. SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you'll be able to pay your bill, view your usage and payment history, and contact us through SmartHub.
ACCOUNT LOGIN - Access your account online using SmartHub
PAY NOW - No login required
SMARTHUB HOW-TO'S - Video and Help Sheets on how to use SmartHub App features
Find out if your electric heat or electric water heater is being controlled by clicking on the correct icon below.
