Payment of your energy bill:  Your energy bill covers the electricity used from the first of the month to the last day of the month.  To avoid a late payment charge, please pay your bill by the due date referenced on your monthly statement.  If the due date falls on a Saturday, Sunday, or holiday, the bill is payable on the next working day. Please be sure to have your account number available whenever you call the office with questions or payment.   Payments may be made in several ways:

• By mail - Your bill is sent in a return envelope with the Cooperative’s preprinted address.  Return the top portion of your statement with your payment.  This will insure that your payment will be credited to your account.  Payments sent through the mail should be by check or money order.  Please do not send cash through the mail.

• In Person - Our main office is located in Ladysmith and the branch office is in Hayward.  Office hours are 7:30 a.m. to 4:00 p.m. in Ladysmith and 8:00 a.m. to 4:00 p.m. in Hayward, Monday through Friday.  A night deposit box is located at both locations.  Payments left in the night deposit box throughout the day will be posted as received on the following day’s date.

• Automatic Payment Plan - This plan lets you pay your bills automatically without writing a check.  You won’t have to worry about missing a payment and you’ll save time as well as checks and postage.   The payment will be withdrawn from the appropriate account on the day the statement is due.  If interested, please complete this automatic bill payment form and return to our office.

• By credit card - We accept MasterCard, Visa and Discover cards. If you prefer to pay by credit card, you can do so by using our option; our electronic bill presented and payment service.  This service is free as well, but it does not waive the $200 member deposit!  You will need an email address to set up this account on Bill4U.  You can pay your bill on the date you prefer or you can set up your account to automatically pay your bill each month.  You can also track your past 12 months of energy bills and account history at Bill4U.

• Paperless Billing - You can also sign up for paperless billing at the Bill4U site.  An email will be sent to you each month notifying you that your bill is ready to view.  Simply click on the provided link and log in to view your current energy bill. 

Note:  Each non-sufficient fund check issued to Jump River Electric Cooperative will be charged a fee of no less than $35.

Late Payments:  A bill is considered late if it is not paid by the statements due date.  After that date, a 1% late charge is added.  Unpaid accounts are subject to disconnection.