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Energy Assistance

NEED HELP PAYING YOUR BILL?

In response to the COVID-19 crisis, the Department of Administration (DOA) has adjusted the eligibility requirements for residents who are seeking heating and electric assistance through the Wisconsin Home Energy Assistance Program (WHEAP).

Eligibility will now be based on the household’s previous month of income, rather than the former requirement of the previous three months of income. This move was made to ensure those who are recently affected by the COVID-19 response can receive assistance quickly. Eligibility requirements are listed in the graphic.

The Wisconsin Home Energy Assistance Program (WHEAP) provides assistance for heating costs, electric costs, furnace assistance, and energy crisis situations. Operating with federal and state funding, the program aids households across the state to help lower the burden incurred with monthly energy costs.

How to Apply

Households must complete a Home Energy Plus application through the local WHEAP agency or apply online via:  https://energybenefit.wi.gov/. You can locate your local WHEAP agency phone number and address online at homeenergyplus.wi.gov by clicking on the “Where To Apply” tab at the top of the page or calling 1-866-HEATWIS. You can also refer to the list of phone numbers by county to the right of this screen.

Your local agency will determine your household’s eligibility for the WHEAP and Weatherization programs during the application process. Households eligible for weatherization will have their application information forwarded to the local weatherization agency.

Wisconsin Help for Homeowners is a program that helps with overdue home bills.  Visit HomeownerHelp.WI.gov or call 1-855-2HOMEWI to learn more.

Please also contact JREC at 715.532-5524 to discuss payment arrangements and to inform the cooperative of any Energy Assistance that will be provided to you.

If you are unable to bring your account up-to-date, please take ACTION NOW to reduce your chance of disconnection.  You may be eligible for assistance in the payment of your bills from the Department of Human Services.

 

WHEAP

For your convenience, listed below are the numbers for the offices in each county served by the Cooperative.

Chippewa County (715) 726-7840

LCO Tribal (715) 634-8934

Rusk County (715) 532-2299

Sawyer County (715) 634-4806

Taylor County (715) 748-3332

Wisconsin Rural Housing (888) 400-5974

Farm Crisis Center (800) 942-2474 for farmers only

 

If you have any questions, please call:

Jump River Electric Cooperative

715-532-5524 Ladysmith or 715-634-4575 Hayward

RentalAssist_graphic.png

Wisconsinites should not fear being evicted, having their utilities shut off, or being without a place to live because their budgets have been impacted by the COVID-19 pandemic. 

​​​The Wisconsin Department of Administration (DOA) is partnering with members of the Wisconsin Community Action Program Association, as well as Energy Services, Inc., to assist eligible renters impacted by the COVID-19 pandemic and need help with their rent, utilities, and/or other housing stability.

​​Available Assistance​​​

Eligible households may receive up to 12 months of assistance to help with current and/or overdue bills.

 

                Utility_Home_Payment_graphic.png                              Rent_Payments_graphic.png                                      Services_graphic.png

Printable Program File

​​ ​

Who is Eligible? 

​​​Your household may qualify if at least one or more individuals in your home meet the following:

1) Qualifies for unemployment or has experienced a reduction in household income, experienced major costs, or experienced financial struggles due to COVID-19;​

2) Demonstrates a risk of being evicted or losing your ho​me; and,

3) Has a household income at or below 80 percent of the county median​.​

 

Want to Apply?​

Information about the Wisconsin Emergency Rental Assistance Program, including how to apply for assistance, is available in two convenient ways:

  ​    

YOUR LOCAL COMMUNITY ACTION AGENCY:  Click here or visit wiscap.org/wera

 

ENERGY SERVICES, INC.:  Call 1-833-900-9372 or Email support@wera.help

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  • Home
  • My Account
    • Questions on My Account
      • Understanding My Electric Bill
      • Energy Rate Schedule
    • Pay My Bill
      • Energy Assistance
      • SmartHub How-To
    • Life-Sustaining Equipment Used
    • Moving?
    • Prepaid Metering Program
    • Member & New Construction Information
    • Capital Credits
  • Programs & Services
    • Community Cents
    • New Construction
    • Load Management Program
      • Electric Heat Program
      • Water Heater Program
    • Dusk to Dawn Lighting
    • Right-of-Way Maintenance
    • Viasat High-Speed Internet
    • Scholarship Opportunities
    • Safety First Farm Rewiring Program
    • Energy Assistance
    • Energy Sense Rebates
    • Photo Contest
    • Renewables
      • Net Metering-Distributed Generation
      • Evergreen Program
    • Training / Community Room
  • Electrical Safety
    • Call Before You Dig - 811
    • Tree Trimming
    • Electrical Safety Information
      • First Responder Safety
      • Zero By Choice
    • Safety First Farm Rewiring Program
    • Kids Safety Zone
  • Energy Efficiency
    • Energy Efficiency
      • Home Energy Savings
    • Energy Sense Rebates
    • Use Energy Wisely Guide & More Efficiency Tips
    • Together We Save
    • Kids Energy Zone
  • About Us
    • Contact/Find Us
      • Our Mission
      • Cooperative Principles
      • About Touchstone Energy
    • Board / District Information
    • Board Meeting & Expense Information
    • By-laws & Policies
    • Meter Information
      • Net Metering-Distributed Generation
    • Non-discrimination Statement
    • Careers at JREC
  • News & Events
    • Cooperative News
    • Watts Happening-Community Events
    • Member Events & Meetings
    • Youth Leadership Congress
    • CyberSecurity
    • Links
    • Careers at JREC
  • Outage