We appreciate your membership in the cooperative. We are here to serve you. Contact our billing department at 715-532-5524, Monday through Friday between 7:30 a.m. and 4 p.m. or email with comments, questions, or if we can help you in any other way.
Please be sure to provide your account number when calling or emailing us.
UNDERSTANDING YOUR ELECTRIC BILL
Are you having problems understanding your energy bill? If so, click on the blue button below and you will find a handout that explains each component of your energy bill and provides more detailed information on energy related charges that make up your bill.
If you would like to talk to our billing department regarding your bill, please call 715-532-5524. Office hours are 7:30 a.m. to 4 p.m., Monday through Friday. Thank you for being a member.
2023 RATE SCHEDULE
In today’s economic climate, we are all concerned about rising costs. Every business and every member have been impacted in one way or another by supply chain issues, fuel prices, surcharges, and lack of available resources. Your Cooperative is no different. Operations expenses have increased for just about everything, including a 70 percent increase in the cost of transformers and increased power costs from our wholesale power provider.
In 2023, we expect to see lead times continue to extend and our costs continue to increase for many of the materials needed to provide you with safe, reliable electricity. The cost of purchased power is 52 percent of our expenses, and we recently received notice that we will see a rate increase of 5.72% from our wholesale power provider beginning January 1.
These are just a few of the reasons why a rate change is needed and will go into effect January 1, 2023. Members on the residential rate will see the fixed cost of delivery charge change to $47, with the winter kilowatt-hour (kWh) rate changing to $0.1110/kWh and summer to $0.1237/kWh. You can find the entire rate schedule at jrec.com/rate-schedule and more information regarding this rate change in the January issue of the Wisconsin Energy Cooperative News and on our website.
Jump River Electric Cooperative is a not-for-profit utility. Our rates are designed not to make a profit, but simply to cover the costs of providing power to our membership while maintaining requirements to meet lender standards. We have reduced internal costs where possible, but many of the cost increases are outside of our control. This rate change has been put in place so your cooperative can continue to provide you with safe, reliable electricity that you rely on to power your life.
If you have any questions, please contact our office at 715-532-5524. READ MORE
Watch the below video to find out what a A Power Cost Adjustment (PCA) charge is and why it can be added to your energy bill.