We appreciate your membership in the cooperative. We are here to serve you. Contact our billing department at 715-532-5524, Monday through Friday between 7:30 a.m. and 4 p.m. or email with comments, questions, or if we can help you in any other way.
Please be sure to provide your account number when calling or emailing us.
UNDERSTANDING YOUR ELECTRIC BILL
Are you having problems understanding your energy bill? If so, click on the blue button below and you will find a handout that explains each component of your energy bill and provides more detailed information on energy related charges that make up your bill.
If you would like to talk to our billing department regarding your bill, please call 715-532-5524. Office hours are 7:30 a.m. to 4 p.m., Monday through Friday. Thank you for being a member.
NEW RATE SCHEDULE
Costs for just about everything continue to rise across the nation, including the cost of delivering electricity to our members. These rising costs include the wholesale power costs, maintenance expenses, planned and unplanned expenses such as those related to major storms, and the capital needed for system upgrades to meet member demand. A Cost-of-Service Study was therefore performed and it indicated an increase in rates was needed.
Starting with your October bill (September usage), the electric rates are changing. This change will impact all rate classes with an increase of 2.1% on the energy kilowatt-hour (kWh) charge and a $3.60 increase on the fixed cost of delivery charge. An average member's bill (using 1,000 kWh's) will increase about $6.
We do appreciate your understanding and recognize the potential challenge a rate adjustment will have on each member. JREC's goal is, and always has been, to provide you with a reliable, safe electric service at the lowest rates possible. If you have any questions, please contact our office at 715-532-5524.